Sales Management

100 Tips on Being a Better Sales Manager – Part 2

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In my last post we listed the first 50 tips on being a better sales manager. Here are the next 50, in no particular order. The full 100 will be available in our resource areas next week. Get your invoices sent out at the end of each flight, campaign or promotion. Review collectibles every month….

100 Tips on Being a Better Sales Manager – Part 1

salesmanager1

Looking through a few of my old files, I came across this little gem. I was given it by one of my old sales managers, just as was about to lead a new team. It’s called 100 Tips on being a better sales manager. I will share most of these over the next couple of…

The Two Good Reasons to Leave a Job

everest

The challenge for every manager of a winning sales team is to keep that team together. People will quit for any number of reasons – in fact, there seems to be as many reasons for leaving a job as you can imagine. So how you do you develop a winning strategy to keep them? Try…

The Quickest Test of a Radio Station’s Health

How healthy is your radio station?

Imagine this: a lawyer contacts you to reveal a distant and somewhat eccentric relative has died and bequeathed to you one of 20 commercial radio stations they owned. There’s only one catch, the lawyer explains. Though all the stations are similar in audience size and format, your relative has insisted you choose your radio station…

When Personality Makes the Difference

Air New Zealand

Ask Air New Zealand chief executive Rob Fife how he’s helped recover the airline’s reputation for good service and he’ll tell you it’s the people, not the aircraft, who are its heroes. Fife has urged the airline’s staff to be themselves when on duty, and not be afraid to share their own personalities with customers….

Barriers to Sales Performance – Motivation

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Identifying the barriers to sales performance is the step to take BEFORE you develop a plan on how to improve it. The first potential barrier is their level of motivation or willingness – do they perceive the value of performing?  Unless they have a clear “why” or a “what’s in it for me”, many are…