Sales Management

Guns N Wiggles – What To Do When The Band Breaks Up

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Yesterday, children’s entertainment icons The Wiggles announced that the original line up was breaking up after 20 something years together, with only one member carrying on with a new line up. I joked on Twitter that they had become the Guns N Roses of children’s entertainment (for those unfamiliar, Axl Rose remains the only original…

Put Yourself On The Spot

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It was one of the toughest decisions I ever faced in business. I was running a media business and needed to appoint a strong number 2 – probably the person that would take over from me. And there was no shortage of candidates. Two strong contenders from within, and a clutch of up and comers…

Who Is Your Best Salesperson?

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Quick question: who is the best salesperson in your team? Did the name come easily? Now for a more difficult question: what made you choose that person? What criteria did you use? Or did you simply opt for your ‘gut feel’ answer? Why not try another way, or several ways, to come up with the…

When The Well Runs Dry

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It was one of those breakthrough comments that changed the way we worked. We were in the throes of a brainstorm, trying to conjure up new ways of recruiting radio sales executives. A shortage of talent meant the costs were going up, even for mediocre performers, and we were having doubts whether we wanted to…

Select the Winners, Get Rid of the Losers

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Any good manager will tell you that they surround themselves with people that are better than them. The weak ones do not subscribe to that belief. They just manage, work on the ones that they want to be friends with and ignore the winners by simply leaving them alone. To survive in direct media sales,…

Barriers To Sales Performance Part 2 – Ability

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*Ed Note – This is a follow up to the Barriers to Sales Performance – Motivation post Great – you have motivated and willing sales staff but do they have the ability (or skills) to do the job?   For most of us, “sales” is a learned behaviour honed on the streets (with a blue suitcase full…